Built on Customer Service
Handband is built on customer service — an attitude Michael and Landy Randall brought with them, and the reason the business works the way it does.
Where the customer service came from
Michael Randall grew up learning the art of customer service in his father’s car dealership, selling chook eggs to the sales people and listening as they did whatever they could to make a customer happy. The secret was to listen, ask and act.
Landy Randall shares the same vision — listening to people and providing what they need.
The work ethic behind it
A successful business also needs a work ethic, and it is one Michael and Landy both share: do what you need to do until it is done — young children and sleepless nights notwithstanding.
All of which is the platform Handband is built on: hard work, and an attitude of GSD. Get Stuff Done.
Put it to the test
Tell us what you need for your event, campaign or classroom and we will tell you honestly what is achievable and by when.